Equine Distance Learning are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to Kerry@equinedistancelearning.com or by writing to Kerry Teasdale, Equine Distance Learning, Unit 3, The Barn, Hannington Farm, Hannington, RG26 5TZ. Alternatively, you can telephone 01256 855320.
Who are we?
We are Equine Distance Learning, one of the UK’s leading providers of online horse care & management courses, dedicated to helping students further their knowledge of all things equine via distance learning.
How do we collect information from you?
We obtain information about you when you register on our website, make an enquiry via email or enrol upon one of our courses.
What type of information is collected from you?
The personal information we collect from you when you register on our website includes your name and email address. When you enrol upon one of our courses we will collect your name, email address and postal address. When you make a purchase from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include monthly newsletters, adhoc marketing campaigns, information about special offers, details of new courses.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and you will not receive any other direct marketing other than from Equine Distance Learning. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes.
When you enrol upon a course with us your payment will be processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the range of courses that we offer and news from the equine world, then you can choose not to opt in to our newsletters when you fill in the form on which we collect your information.
We will not contact you for marketing purposes by any method other than email, and only if you have given your prior consent. You can change your marketing preferences at any time by contacting us by emailing firstname.lastname@example.org or telephone on 01256 855320
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at Kerry@equinedistancelearning.com, or write to us at Equine Distance Learning. Unit 3, The Barn, Hannington Farm, Hannington, RG26 5TZ. Alternatively, you can telephone 01256 855320.
You have the right to ask for a copy of the information that Equine Distance Learning hold about you and can request this at any time.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Use of 'cookies'
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in April 2018.